We are all doing our best navigating through these unprecedented times and we have all had to make changes and sacrifices in how we go about our everyday lives. The appliance industry is no different. When the world shut down due to Covid-19 so too did our suppliers and manufacturers. This multi-month world-wide shutdown has caused a ripple effect through the supply chain: from customer to retailer to manufacturer we are now in the midst of a global supply shortage.
Here are a few tips to help you shop for appliances during the Covid-19 global supply shortage:
If you know you are planning a renovation, please plan your purchase ahead as far as you possibly can. Since we can no longer guarantee stock availability or delivery timelines you may end up disappointed if you wait until the last possible moment to order. The earlier you do your research and start your planning the more likely it is you will be able to find the perfect product you are in need of.
MANAGE YOUR EXPECTATIONS:
While we are all used to nearly instantaneous transactions, the global supply shortage has affected everyone. While yes, we do have some core product in our warehouse, the global shortage has turned ordering times and wait time from days and weeks to weeks and months in some cases. We are here to help you navigate through these difficult times so please call, email, or come into our showroom and we can help you find what you need.
In these uncertain times there are no guarantees on timelines or product availability so being flexible in terms of brand, price, colour, or feature set will help you find a suitable product that can be delivered to your home as quickly as possible. Our professional sales team will always work with you to ensure that you find the right product to suit your needs and budget.
CHECK STOCK LEVELS:
Ask your salesperson to check on stock and availability of the item(s) you are interested in so you can manage your expectations. Please remember that we do not set or create the delivery timelines from the supplier. The timelines are set by the manufacturers and suppliers and are meant to provide you with information so you can make an informed purchasing decision. If you are need of something quicker please work with our sales team and they will do their best to facilitate if and when possible.
We understand that this is a difficult time for everyone, and we truly appreciate your patience during these unprecedented times. Our team is here to help you navigate through this and we will do our best to accommodate you and your family’s needs when we can. To ensure your best chance of finding what you’re looking for please follow the above tips and give yourselves as much time to research as you can.